Business Review

PT. Citra Sandang was established in Bandung since 1995 as a producer of polyester fabric and rayon fabric.

For being well established manufacturer as our vision statement, the shareholder was commit to build new Good Governance Culture wich is begin on 2013 with developing :

  • Adapting¬† 6 Sigma Strategies for Process Improvement.
  • Implement Balanced Scorecard ( BSC ) for Performance Management Framework.
  • Preparing ISO 9001 standard for Quality Management Standard (QMS)

In a competitive marketplace where businesses compete for customers, customer satisfaction was seen as a key differentiator and increasingly has become a key element of business strategy

“Customer Satisfaction is a must, Value Pricing was Susceptible”

The factory was built good relationship with B2B Consumer, one of the key for absorption the inventory stock level and fulfill end customer demand. The shakeholders still convincing to expand their business to capture new market, new segments and more engaging with customer.